Shipping

 

Do you offer local pick up?

Unfortunately local pick up is not available.  We try to get you the least expensive shipping option - that is why small orders within Canada are shipped by letter mail.  However we are not responsible for lost or stolen mail.  There is an option to upgrade to tracked mail.

What are your processing times?

 

Orders may take up to 3-5 business days to ship out.  I do my best to ship out your orders as soon as possible.

Where is my order (Canada)?

If you chose letter mail shipping, there is no tracking available.  Letter mail can take up to 2 weeks or in rare cases, longer.

We ship out of Ontario.  If you are outside Ontario, tracking information does not update until the package arrives in the destination Province.  Tracked shipping takes 2-9 business days depending on your address (rural addresses can take longer).

Shipping in Canada:

Shipping cost depends on what is ordered, you can see pricing when you checkout.  

 

Shipping in USA:

We are currently not shipping to the US due to tariffs.

Shipping Policy:

The customer is responsible for ensuring the correct shipping address is entered. We are not responsible if a package is sent out to a wrong address entered by the customer.  In the case of an undeliverable or returned package, return fees will apply.  These fees are what the courier charges us.

Letter mail in Canada is untracked and uninsured.  We are not responsible for lost or stolen mail.